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What payment methods do you accept?
How much is shipping?
Do I have to pay any taxes?
What if the item I receive is damaged?
Are your products authentic?
What if I need more information about the product?


What payment methods do you accept?
We accept: Paypal, VISA, MasterCard, American Express, Discover

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How much is shipping?
Shipping is free with any shipping address within Canada and the U.S.. We currently do not ship outside of Canada and the U.S..

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Do I have to pay any taxes?
Orders from Canada will be charged 5% GST, and U.S. orders will be charged the applicable sales taxes according to the state of the shipping address.

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What if the item I receive is damaged?
If the item you received is damaged, you must notify us at customerservice@sakurabeauty.com within 48 hours of receiving the shipment. Please include your order number, date, shipping address, and a photo of the item. Exchanges may be arranged for products of equal value. Refunds will only be made in the original form of payment.

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Are your products authentic?
Yes. Sakura Beauty is committed to providing only genuine products. All of our products come directly from the Manufacturer or authorized dealers and will have a Authenticity Seal attached.

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What if I need more information about the product?
If you have any questions regarding any of our products, please do not hesitate to contact us at: customerservice@sakurabeauty.com Or you may also call us at: 1800-123-4567

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Last Updated: 25 Jun 2011 20:29:09 PDT home  |  about  |  terms  |  contact
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